Welcome to isegory.shop.

Isegory LLC is committed to providing customers with high-quality men’s sportswear and accessories, ensuring a positive shopping experience. If you are not satisfied with your purchase, you can apply for a return or refund according to the following policy.

Return Period

Customers can apply for a return or refund within 7 days of receiving the goods.

Applications submitted after 7 days will not be accepted.

Returnable Items

Items eligible for return must meet the following conditions:

• Unused or unwashed
• Packaging intact
• Labels intact
• Does not affect resale

Refundable Items

Refunds are possible in the following situations:

• Received the wrong item
• Item has quality issues
• Item damaged during shipping
• Item significantly different from the description

Non-Refundable Items

Refunds are not supported in the following situations:

• Items returned after the 7-day return period
• Items used, washed, or damaged by the customer
• Items missing labels or packaging
• Items returned without authorization
• Items returned due to personal dissatisfaction

Return Process

1. Contact customer service to submit a return request
2. Provide order information and a description of the problem
3. Await review results
4. After obtaining return authorization, ship the item back
5. We will process the refund after receiving and inspecting the item.

Unauthorized returns may not be accepted.

Refund Processing Time

• Review Time: 3–5 business days
• Refund Time: 3–7 business days (depending on payment method)

Shipping Information

For quality issues: We will cover the shipping costs.

For personal reasons: The customer will bear the shipping costs; the original shipping cost will not be refunded.

Return Address

Isegory LLC

810 MILLMARK GROVE ST

San Pedro, CA, United States

Contact Information

Isegory LLC

kyle@isegory.shop / support@isegory.shop

(747) 317-6353